Delivery Policy

For mattresses and bedding, all delivery fees shown in the shipping calculator is only valid to the following postcodes:
NSW/ACT: 2000-2050, 2060-2179, 2190-2234, 2250-2267, 2279-2327, 2500-2530, 2555-2567, 2600-2620, 2745-2770, 2900-2914. VIC: 3000-3280, 3337-3373, 3429-3468, 3550-3555, 3750-3996. QLD: 4000-4037, 4051-4078, 4101-4133, 4151-4180, 4205-4230, 4300-4304, 4500-4518, 4550-4575. SA: 5000-5109, 5950
Please ensure you are within the delivery zone as incorrect orders will be cancelled
Address cannot be changed after dispatch
Product will be delivered to the ground floor entrance only
All deliveries can not be cancelled once it is left the warehouse
If purchase order need to be cancelled after the item is left the warehouse, the on-forwarded and returned shipping fee + 10% handling fee of the item value need to be paid by the customer
No refunds for change of mind
No delivery to PO Boxes or Parcel Lockers

*NOTE: Transit times apply to express services are a general guide, refer to working days and do not include day of pickup.

For consignments with mattresses and beddings, the following transit times apply as a general guide, refer to working days and do not include day of pickup:

Sydney, Melbourne, Brisbane, Adelaide metropolitan areas

3 - 7 days

Sydney, Melbourne, Brisbane outer metropolitan areas

5 - 9 days

QLD, NSW, VIC, SA country and TAS

7 - 12 days

WA and NT

9 - 17 days