Delivery Policy

  • For mattresses and bedding, all delivery fees shown in the shipping calculator is only valid to the following postcodes:
  • 2000-2229, 2231, 2233-2234, 2251, 2256-2535, 2540-2541, 2556- 2559, 2564-2568, 2574-2578, 2600-2620, 2641, 2745-2774, 2776, 2778, 2781- 2784, 2900- 2914

    3000-3342, 3350-3351, 3354-3356, 3358-3363, 3370-3371, 3374-3442, 3446-3458, 3462-3464, 3467-3487, 3494-3505, 3506, 3515-3660, 3663-3665, 3677, 3682, 3690, 3693-3699, 3701-3723, 3744, 3747-3816, 3820, 3835-3842, 3847, 3852-3854, 3900, 3910-3921, 3926-3944, 3975-3978, 3981-3987

    4000-4068, 4070-4179, 4205-4207, 4214-4219, 4221, 4224-4227,

    4229-4230, 4271- 4272, 4280, 4300- 4304, 4350, 4500, 4504-4505, 4507-4509, 4511-4512, 4557-4558, 4572-4573

    5000-5049, 5051-5075, 5081-5109, 5111-5113, 5125-5127, 5132, 5158,

    5160-5162, 5164-5166, 5950
  • Please ensure you are within the delivery zone as incorrect orders will be cancelled
  • Address cannot be changed after dispatch
  • Product will be delivered to the ground floor entrance only
  • All deliveries can not be cancelled once it is left the warehouse
  • If purchase order need to be cancelled after the item is left the warehouse, the on-forwarded and returned shipping fee + 10% handling fee of the item value need to be paid by the customer
  • No refunds for change of mind
  • No delivery to PO Boxes or Parcel Lockers
  • *NOTE: Transit times apply to express services are a general guide, refer to working days and do not include day of pickup.
    For consignments with mattresses and beddings, the following transit times apply as a general guide, refer to working days and do not include day of pickup:
    Sydney, Melbourne, Brisbane, Adelaide metropolitan areas 3 - 7 days
    Sydney, Melbourne, Brisbane outer metropolitan areas 5 - 9 days
    QLD, NSW, VIC, SA country and TAS 7 - 12 days
    WA and NT 9 - 17 days

 

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