The purchased item can be returned if it is still in the original package, with the following conditions:
a. 10-15% handling fee of the item price need to be deducted.
b. Original shipping fee is not refundable.
c. The return shipping service need to be organised by the buyer.
d. If the returned item is damaged when Dorinca received, or the returned item is lost during transit, the refund will not be able to proceed.
If the returner items are in good condition, which is resealable condition, the cost of the bed (minus the shipping fee ( and possible include the redirection fee) , and 10-15% handling fee , will be refunded to the customer .